Under the Distance Selling Regulations you have a 7 day right, to return certain goods and services.
Any items returned must be in original packaging and unused.
Return shipping costs: You are responsible for the return postage costs of returning the item and the order will need to be returned in a condition fit for resale before a refund can be authorised.
If the item is damaged please email firstname.lastname@example.org within 24 hrs of your delivery with photo proof of damage.
If the packaging was damaged it must be signed for as damaged
Sadly items that have started to be used will not be accepted as returns.
All made to order items are non refundable in any situation, even if a made to order bath bomb arrives broken this does not affect its use so will also be non refundable.